Terms of Service

Luna Learning LLC — Florida, Estados Unidos · Last Revised: November 2025 · Official version in English, Spanish convenience translation included on the original site

1) Website Use

By using the Website, you represent that you are at least the age of majority in your jurisdiction and have legal capacity to enter into a binding contract. You agree not to: (a) interfere with the Website or its networks; (b) harvest personal data; (c) post others’ private information; or (d) impersonate Luna Learning Network LLC or its personnel.

2) Privacy & Security

Our Privacy Policy (as posted on the Website) is incorporated into these Terms. Luna Learning Network LLC may modify the Privacy Policy at its discretion.

3) General Conditions & Conduct

All Website content is protected by U.S. and international IP laws. You gain no ownership by using the Website. You agree not to use the Website for unlawful purposes, including hacking, phishing, posting obscene/defamatory content, or other illegal acts. We may monitor and disclose information as required by law and to enforce these Terms.

4) Personal Use Only; No Guarantees

Our services are intended for adults. By booking a call or purchasing services, you confirm you are at least eighteen (18). Products and services are for your personal use and may not be resold, redistributed, sublicensed, or assigned. We do not guarantee any business results, revenue, or profits. Results vary by many factors unique to you.

5) Accuracy of Information

We strive for accuracy but the Website may contain errors, omissions, or outdated information. We may correct or update content without notice. Historical content is for reference only. Verify third-party/user-submitted information before relying on it.

6) Modifications & Pricing

We may modify or discontinue the Website or any part thereof without notice and without liability. Some products/services are available exclusively online and in limited quantities. We may limit sales to any person, region, or jurisdiction. Descriptions and prices may change without notice.

7) Payment

All amounts are in U.S. Dollars. Initial fees are paid via electronic wire transfer per your services agreement (“MSA”). Ongoing fees (e.g., monthly/annual) may be paid through our Website using third-party processors (e.g., Stripe). By paying, you consent to the processor’s terms and privacy policy. You represent that payment information is accurate and you are authorized to use it. You are responsible for any bank/card fees. Chargebacks may be re-billed by alternate method.

8) Right to Reject Orders / Refuse Service

Initiating payment does not constitute acceptance. We may reject orders and refuse service at our discretion. If we deny an order before onboarding, we will refund the initial payment to the original method.

9) No Refunds

You acknowledge that ecommerce involves risk, including the risk of loss. Luna Learning Network LLC offers no refunds or rebates based on results, satisfaction, or store performance.

10) Social Media

Our “Social Media Presence” includes comment feeds and groups on platforms like Facebook, Instagram, LinkedIn, YouTube, TikTok, Snapchat, X/Twitter, etc. Platform terms and privacy policies apply; our Terms/Privacy Policy do not govern those platforms. User opinions are their own. Content you post may be public and persist. Private group access may be limited, suspended, or terminated for rule violations. Do not post confidential, proprietary, illegal, infringing, commercial/advertising, or offensive content.

11) Disclaimer of Warranties

EXCEPT WHERE PROHIBITED BY LAW, THE WEBSITE AND ALL PRODUCTS/SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

12) Limitation of Liability

EXCEPT WHERE PROHIBITED BY LAW, IN NO EVENT SHALL LUNA LEARNING NETWORK LLC, ITS AFFILIATES, OR THEIR OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, INSURERS, OR AGENTS BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, DATA, OR GOODWILL; OR COST OF SUBSTITUTE GOODS/SERVICES, UNDER ANY THEORY, EVEN IF ADVISED OF THE POSSIBILITY. IF LIABILITY IS FOUND, OUR TOTAL LIABILITY SHALL NOT EXCEED USD $1,000. Some jurisdictions do not allow certain limitations; some exclusions may not apply.

13) Dispute Resolution: Arbitration & Class Action Waiver

Read carefully. Except where prohibited by law, any claim or dispute arising out of or related to the Website, these Terms, the Privacy Policy, or our products/services will be resolved by final, binding, confidential arbitration on an individual basis under the AAA Consumer Arbitration Rules. No class, collective, or representative actions or arbitrations are permitted. The arbitrator may award individual relief available in court and must follow these Terms and applicable law. Filing, administration, and arbitrator fees are governed by AAA rules.Location. If the amount in controversy is ≤ USD $500, arbitration may be by phone or written submissions. Otherwise, arbitration will occur within 25 miles of Boca Raton, Florida, unless we agree otherwise in writing.Pre-dispute steps. Before filing, the initiating party must send a written notice describing the dispute and proposed resolution, with supporting documents, and engage in good-faith negotiations for 60 days. Send notices to: Legal Claims, Luna Learning Network LLC via email at soporte@lunalearning.us or to the mailing address published on our website ([mailing address on our website]). We will contact you at the email or billing address you provided.Exceptions. Small-claims court matters on an individual basis may proceed in small-claims court. Claims regarding our IP rights or injunctive relief may proceed in court. Florida law (without regard to conflicts) applies, and the FAA governs enforceability. One-year limit: claims must be commenced within one (1) year after they arise (including the pre-dispute period).Opt-out. You may opt out of this arbitration provision within 30 days of your first use/purchase by emailing soporte@lunalearning.us with “Arbitration Opt-Out,” your name, and account/contact details. If more than 30 days have passed, you are not eligible to opt out.If the class-action waiver is found unenforceable, this arbitration provision is void; otherwise, the remainder survives termination.

14) Indemnification

To the fullest extent permitted by law, you agree to indemnify and hold harmless Luna Learning Network LLC and its affiliates and personnel from any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms, your representations/warranties, or your violation of law or third-party rights.

15) Third-Party Websites & Links

We are not responsible for third-party content, policies, or practices. Review their terms and privacy policies before transactions. Direct complaints to the third party.

16) Testimonials, Reviews & Submissions

You grant us a worldwide, perpetual, irrevocable, transferable, royalty-free license to use, adapt, publish, and create derivative works from any content you submit (e.g., testimonials, ideas, reviews), and you represent you have rights to grant this license. Submissions are not confidential. We may edit for length/clarity and are not obligated to use any submission. Individual experiences vary.

17) DMCA Notice

For alleged copyright infringement regarding materials on the Website, send a DMCA Notice including all required elements (work description; infringing material and location; your contact info; good-faith statement; accuracy/perjury statement; signature) to soporte@lunalearning.us or the mailing address posted on our website ([mailing address on our website]). Incomplete notices may delay processing.

18) Electronic Communications

You consent to receive electronic communications from us. Such communications satisfy any legal requirement that they be in writing.

19) Assignment

You may not assign these Terms. We may assign or transfer our rights/obligations in connection with a merger, asset sale, or similar transaction.

20) No Waiver

Failure to enforce any provision is not a waiver of that or any other provision.

21) No Agency

No joint venture, partnership, employment, or agency relationship is created by your use of the Website or purchase of our products/services.

22) Severability

If any provision is unlawful or unenforceable, the remaining provisions remain in full force to the maximum extent permitted by law.

23) Termination

Upon termination, Sections 2–3, 11–14, 17–22, and any representations/warranties/obligations by you survive termination.

24) Entire Agreement

These Terms and any policies posted on the Website constitute the entire agreement between you and Luna Learning Network LLC and supersede prior agreements regarding the Website. If there is a conflict between these Terms and an executed MSA, the MSA controls.

25) Questions or Additional Information

Email soporte@lunalearning.us.© 2025 Luna Learning Network LLCVERSIÓN EN ESPAÑOL (Referencia)Última revisión: noviembre de 2025Este sitio web es propiedad de Luna Learning Network LLC, ubicada en Florida, Estados Unidos. La versión oficial de los Términos está en inglés; esta es una traducción de cortesía.IMPORTANTE — LEA DETENIDAMENTE. Al usar el sitio web, reservar una llamada o participar en foros privados asociados con Luna Learning Network LLC (colectivamente, el “Sitio”), usted acepta estos Términos de Servicio (los “Términos” o el “Acuerdo”). Si no está de acuerdo, no use el Sitio.ESTE ACUERDO CONTIENE ARBITRAJE OBLIGATORIO Y RENUNCIA A DEMANDAS COLECTIVAS. EL ARBITRAJE ES EL RECURSO EXCLUSIVO, SALVO LO INDICADO EN LA SECCIÓN 13 O SI USTED SE EXCLUYE. CONSULTE LA SECCIÓN 13.ÍNDICEUso del SitioPrivacidad y SeguridadCondiciones Generales y ConductaUso Personal; Sin GarantíasExactitud de la InformaciónModificaciones y PreciosPagoDerecho a Rechazar Pedidos / Denegar ServicioSin ReembolsosRedes SocialesDescargo de GarantíasLimitación de ResponsabilidadArbitraje y Renuncia a Acción ColectivaIndemnizaciónSitios y Enlaces de TercerosTestimonios, Reseñas y EnvíosAviso DMCAComunicaciones ElectrónicasCesiónNo RenunciaNo AgenciaDivisibilidadTerminaciónAcuerdo ÍntegroPreguntas o Información Adicional